We want to steward your information with the same care we offer in person.

The information we collect depends on how you engage with us. Some visitors simply browse public pages. Others choose to sign up, give, ask for prayer, register for events, or join member experiences.

We use information to serve people well and to steward church operations responsibly. That includes practical administration, communication, pastoral care, and improving the digital experience of the site.

If you subscribe to email updates, house news, or event communications, we may contact you using the details you provide. Some messages are optional, such as newsletters or ministry updates. Others may be service-related, such as account notices, event confirmations, or important changes to a registration you made.

You can usually opt out of promotional or newsletter communications through the unsubscribe link in the message or by contacting us directly. Administrative or service notices may still be sent where needed to fulfil a request you made or to manage an account or event registration.

Some giving on our site may happen through bank transfer instructions, and some payments or registrations may be processed through third-party platforms. Where external processors are used, they handle payment details according to their own privacy and security practices.

We do not claim to store more payment data than we need. In many cases, what we retain is limited to transaction records, donor details you provide, and information needed for reconciliation, receipts, support, or lawful financial administration.

We may use cookies or similar technologies to remember preferences, understand site performance, measure engagement, and improve usability. Some of these tools are essential for the website to function. Others help us understand how people use the site so we can improve it over time.

Your browser settings may allow you to refuse or limit cookies, though some parts of the site may not work as intended if essential technologies are disabled.

We do not sell personal information. We only share information when there is a legitimate need connected to ministry operations, trusted service delivery, safeguarding, or legal compliance.

We treat prayer requests, pastoral conversations, and sensitive personal details with care. Depending on the nature of the request, information may be shared internally with an appropriate pastor, team member, or trusted ministry leader so that we can respond well.

Please do not use website forms to send information you consider extremely confidential unless you are comfortable with the church using it for the purpose of caring for you. Website forms are not intended for crisis reporting or emergency response.

We use reasonable administrative, technical, and organisational measures to protect personal information from unauthorised access, misuse, loss, or disclosure. No website or storage system can be guaranteed perfectly secure, but we take stewardship seriously.

We keep information for as long as it is reasonably needed for the purpose it was collected, for legitimate church administration, for safeguarding, or to comply with legal, accounting, or reporting obligations. When information is no longer required, we will seek to delete it or de-identify it where appropriate.

Some church activities involve children or families. Where information about children is collected through registrations, check-ins, or ministry participation, we expect a parent or guardian to provide or authorise that information where appropriate.

If you believe a child has submitted personal information to us improperly through the website, contact us so we can review the situation and respond appropriately.

Depending on the situation and the law that applies, you may ask to access, correct, update, or delete certain personal information we hold about you. You may also ask questions about how your information is being used or withdraw from optional communications.

We may need to retain some information where there is a lawful, safeguarding, administrative, or financial reason to do so. If that happens, we will explain the limitation as clearly as we can.

We may update this Privacy Policy from time to time as the website, our ministries, or legal requirements change. When we do, we will update the revision date on this page. Your continued use of the site after an update means you acknowledge the revised policy.

For questions about this policy or about personal information connected to One City Abuja, please contact us at hello@onecityabuja.com.